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Industry insights and expert commentary delivered by Ingrid.
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The Only Google Shopping Guide For E-commerce You'll Need

New to Google Shopping or just looking to improve your setup? Follow these steps to make it easier.
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How to Boost Customer Loyalty With Online Return Optimization

Discover nine effective strategies for enhancing Customer Lifetime Value (CLV) through your online return experience.
Delivery trends
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UK Fashion Retail: 2024 Delivery & Returns Pricing Guide

The latest trends in delivery and returns pricing from the UK's top fashion brands — get all the insights you need for 2025.
Delivery trends
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Dutch E-commerce Checkout Do's and Don’ts in 2025

Even the most experienced Dutch retailers often miss simple opportunities to boost their checkout performance.
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Best E-commerce Returns Management Software in 2024

We've done the research for you and compared the best options for 2024, so you don't have to.
Delivery trends
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What is MACH Architecture in E-commerce?

Here's why MACH solutions and a digital commerce ecosystem are the best next fit for your online retail brand.
Glossary
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Nudie Jeans Leads the Way in Greener E-commerce Deliveries

Nudie Jeans offers hyperlocal, fossil-free store-to-door delivery with Peddler in Amsterdam, Netherlands.
Delivery trends
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Seven Tips for Getting Your Online Delivery Promise Right

Here's your e-commerce guide for maintaining an accurate and reliable delivery promise at every purchase.
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What is E-commerce CRO?

Need to improve the bottom line of your e-commerce business? Here's how you can increase sales, and more.
Glossary
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E-commerce Last-Mile Delivery Landscape in Norway 2023

Expanding your e-commerce operations to Norway? Do it right with a multicarrier delivery strategy — here's how.
Delivery trends
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What is the difference between 1PL to 5PL?

Learn the definition of each logistics model to find the best fit for your business.
Glossary
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E-commerce Last-mile Delivery Landscape in the UK 2023

Expanding your e-commerce operations to the UK? Do it right with a multicarrier delivery strategy — here's how.
Delivery trends
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What is Carrier Integration?

Looking for new carriers? Learn what carrier API integration means and how it's done.
Glossary
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Last-Mile Delivery Landscape in the Netherlands in 2023

Expanding your e-commerce operations in the Dutch market? Here's a brief guide on last-mile shipping and your delivery strategy in the Netherlands.
Delivery trends
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What is Mini Cart?

Letting customers keep track of the order summary without going to the actual checkout page makes online shopping just... seamless.
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If Returns Affect Your Profits, Here's How You Optimize Them

Looking for an effective strategy for optimizing your returns management? We've got a whole lot of proven tips.
Delivery trends
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What is Buy Online, Return In-Store (BORIS)?

In-store returns of online orders are on the rise, and e-commerce retailers are focused on profitability in 2023.
Glossary
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Challenges and Goals in Sustainable Online Retail in 2023

An interview with Ben Lundberg, Supply Chain Manager at Nudie Jeans.
Delivery trends
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How to Increase Average Order Value (AOV): Quick Tips & Examples

Your AOV increase guide feat. e-commerce upsell, free shipping threshold and strategic after-sales communication.
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What is Warehouse Management System (WMS)?

Here's what it means and why it can bring better visibility and organization to your warehouse operations.
Glossary
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How to Make Your E-commerce Website More Accessible

Lead the way toward more accessible and sustainable e-commerce with these tips and examples.
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What is BOPIS?

Find out what the acronym stands for and why it's the right solution for your retail business.
Glossary
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Six Ways Online Retailers Can Reduce Shipping Costs

Tough economic climate? Try these effective ways of making your deliveries profitable.
Delivery trends
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What is Checkout A/B Testing?

Checkout A/B tests determine which configuration earns you more conversions from consumers. Here's how.
Glossary
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How to Fix Your Pharmacy Delivery Experience in 2024

Pharmacy deliveries are unique. Boost your pharmacy delivery service and start making profit on it.
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What is WISMO?

Ask your customer support agents about the questions they dislike answering the most — WISMO will be one of them.
Glossary
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E-commerce Micro-Fulfillment: What’s In It For Retailers

Rumor has it that micro-fulfillment will be one of the fastest-growing trends in logistics throughout the 2020s.
Delivery trends
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What is E-commerce Upsell?

Here's why you might be missing out on e-commerce upsell — with examples and best practices.
Glossary
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How to Reduce Customer Service Queries Post-Purchase

Keep consumers happy by managing delivery expectations and delivery promise from the start.
Tracking
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What is a Product Detail Page?

What's a product detail page? Find out why it's such an important part of the shopping journey.
Glossary
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Welcome to the New Era of Retail and E-commerce

We're entering the delivery-first generation of commerce. How retailers can get ready for the new market?
Delivery Trends
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What is Home Delivery?

What is home delivery, exactly? Check the definition along with common disadvantages.
Glossary
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E-commerce Checkout Pages: Best Examples in 2023

Here's what makes e-commerce checkout pages great — along with the top 10 examples.
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What is TMS?

What does the acronym "TMS" stand for in e-commerce? Click to find out.
Glossary
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Best E-commerce Product Page: Tips & Examples for 2023

The better the pages, the higher the conversion. What’s the secret to a successful product detail page, then?
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What Is Delivery Experience (DX)?

Not sure what "delivery experience" really means? Find out what it is with Ingrid Glossary.
Glossary
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What E-commerce Delivery Options Are There to Offer?

What are the most popular e-commerce delivery options, and which ones should you choose for your business?
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What is E-commerce Checkout?

Wondering what an e-commerce checkout is? Here's an explanation.
Glossary
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Delivery FAQ: Do You Need a Shipping Policy Page?

The most common questions running through the heads of online shoppers are related to order deliveries. Here’s what to do about it.
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How to Offer Sustainable Last-Mile Delivery Options

The pressure for more sustainable last-mile delivery options has been on the rise. Here's how to join the future.
Delivery trends
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Consumer Delivery Expectations In The Delivery-First Era

Welcome to the delivery-first era, where consumer expectations go beyond fast and free shipping.
Delivery trends
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How to Fix Your Delivery Address Form

Most missed delivery attempts are caused by address mistakes. Here's how to fix your address form, then.
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These Fashion Brands Are Not Doing Black Friday

With e-commerce sales dropping (and environmental concerns rising), here's what to do instead of Black Friday.
Delivery trends
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2023 E-commerce Statistics That Matter For Your Business

Here's what the 9 latest e-commerce statistics (actually) are, and what they mean for your business.
Delivery trends
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How to Make E-Commerce Delivery Profitable

Don’t be afraid to rethink your delivery strategy and start charging your customers for shipping. Here's why.
Delivery trends
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Black Friday E-commerce Guide Like No Other (2023)

Here's how e-commerce businesses prepare for Black Friday, and how you can do it, too.
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Increase Checkout Conversion With These 8 Tips & Examples

Having a hard time converting online shoppers? Try these 8 hacks to improve your checkout conversion rate.
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E-commerce Order Confirmation Page: Do You Need a Receipt?

When shopping online, there’s rarely a detailed overview of an order after the purchase. Here's how to fix it.
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E-commerce TMS Systems: Comparison

We’ve done the research and compared some of the best TMS tools out there to help you find the right for needs.
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TMS: Benefits & Features for E-commerce

Staying in control of logistics is essential—both for your, and your consumers’ sake. Here's when a TMS comes in.
Transport
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The Future of E-commerce: Six Trends for You to Follow in 2025

Embrace agility and innovation to thrive in today's chaotic and highly competitive e-commerce landscape.
Delivery trends
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Best E-commerce Order Tracking Software in 2023: Comparison

We've done our research and compared the best order tracking solutions so you don't have to.
Tracking
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How To Improve Your E-commerce Order Tracking Right Now

Here's to close the gap between checkout and delivery with order tracking, and why it's important for your business.
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Should You Offer Split Delivery? Best Practices For E-commerce

You might not realize it yet, but partial shipping has been on the rise. Here's why.
Delivery trends
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Online Shopping Cart Abandonment: Reasons & Solutions

Struggling with cart abandonment? Let's see what can be done about that.
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E-commerce After-Sales Service: Best Practices

How to keep your customers engaged after the purchase? Provide stellar e-commerce after-sales service.
Tracking
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How to Run E-commerce A/B Tests: Ideas, Examples & Tips

A/B testing is widely used across industries, including e-commerce. Here's how (and why) to leverage it.
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Checkout Optimization Guide That Makes a Difference

With all touchpoints being crucial to a seamless checkout experience, here’s what you can do to optimize your checkout process.
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Shaping Sustainable E-commerce: Solutions & Companies

Sustainable e-commerce? Here's what e-retailers can do about it.
Delivery trends
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What is Q-Commerce and Why Should Online Retailers Care

Here's what you need to know about quick commerce, and how to leverage it.
Delivery trends
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Best Shopify Plus Apps That Drive Revenue

On the lookout for the best Shopify Plus integrations? Here are our top 9 picks.
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E-commerce Delivery Strategy: Why & How to Build One

It's when and why, not how soon.
Delivery trends
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Free Shipping? No, Thank You

Is it true that free delivery is the best thing for all e-commerce companies?
Delivery trends
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What you're looking for isn't here yet. Maybe it's on its way, or maybe a quick spell-check will lead you to it.