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Online shopping that puts people first: an interview with Ellis Brigham

We spoke with Mark Oldham, Head of Operations at Ellis Brigham, UK's outdoor wear pioneer.

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BFCM 2025 data recap: the UK, Nordics, and the Netherlands

Wondering how your retail brand stacks up against the industry during Black Friday? Check these benchmarks.

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These retail brands aren't into Black Friday

Puresport, ASKET, ME+EM, Rituals and other brands who give back to the planet and those in need.

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How to optimize e-commerce CX for holiday shopping 2025

BFCM tests every aspect of your operations and makes or breaks customer experience.

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10 ways to keep online delivery promise during peak season

Expert delivery promise strategies for e-commerce retailers preparing for BFCM 2025 and beyond.

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Cross-border e-commerce: an interview with Ninepine

We spoke with Johannes Kayser, COO at Ninepine, a Stockholm-based women's fashion studio.

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Quiet luxury isn't just a trend — it shapes e-commerce personalization

Quiet luxury isn’t just about owning something exquisite. It’s about an experience that feels like it was created just for you.

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US tariffs threatening your e-commerce margins? Here's how to adapt

If you're a cross-border e-commerce company researching US tariffs, you're likely concerned about how these new policies could impact your business.

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Your go-to e-commerce checkout optimization guide

Simplify online shopping experience for your customers while increasing conversion and optimizing costs.

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10 e-commerce order tracking optimization strategies

Close the gap between checkout and delivery, and your customers will thank you.

Tracking
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Paid e-commerce returns strategy that doesn't hurt customer loyalty

Looking for scalable paid returns strategies that protect business margins without compromising customer loyalty?

Returns
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E-commerce last-mile delivery landscape in the Netherlands

Expanding your e-commerce operations in the Dutch market? Here's a brief guide on last-mile shipping and your delivery strategy in the Netherlands.

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Black Friday trends and insights 2024: what's the story?

Here’s a closer look at what shaped Black Week 2024 and what it means for the near future of-commerce.

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Chatbots for order tracking: quick tips, industry examples

E-commerce chatbots guide users through the customer journey, answer FAQs, and provide delivery status updates.

Tracking
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Retail return fraud: how to solve the billion-dollar problem

Detect suspicious shopping behaviors, prevent return fraud, and build trust with smarter return policies and tools.

Returns
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"We don't even talk about returns at the office anymore"

An interview with Netthandelsgruppen, Norway's e-commerce giant with over 1M customers across the Nordics.

Returns
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How to boost customer loyalty with online return optimization

Discover nine effective strategies for enhancing Customer Lifetime Value (CLV) through your online return experience.

Returns
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What is an e-commerce mini cart?

Help your customers keep track of the order summary without switching to the shopping cart view page.

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If returns affect your profits, here's how you optimize them

Looking for an effective strategy for optimizing your returns management? We've got a whole lot of proven tips.

Returns
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Best e-commerce returns management software

We've done the research for you and compared the best options for 2025, so you don't have to.

Returns
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Here's how Nudie Jeans leads the way in carbon-neutral fulfillment

Nudie Jeans offers hyperlocal, fossil-free store-to-door delivery with Peddler in Amsterdam, Netherlands.

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E-commerce last-mile delivery landscape in Norway

Expanding your e-commerce operations to Norway? Do it right with a multicarrier delivery strategy — here's how.

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E-commerce last-mile delivery landscape in the UK

Expanding your e-commerce operations to the UK? Do it right with a multicarrier delivery strategy — here's how.

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What e-commerce delivery options are there to offer?

What are the most popular e-commerce delivery options, and which ones should you choose for your business?

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Do you need a receipt? E-commerce order confirmation page template

When shopping online, there’s rarely a detailed overview of an order after the purchase. Here's how to fix it.

Tracking
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The 10-minute Google Shopping guide for e-commerce

New to Google Shopping or just looking to improve your setup? Follow these steps to make it easier.

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Ah. There’s nothing to see here.

What you're looking for isn't here yet. Maybe it's on its way, or maybe a quick spell-check will lead you to it.