Product updates
Your most cost-efficient delivery options come first
Delivery methods can now be ranked by cost and performance.
Evening and express home delivery with Burd
Flexible last-mile delivery options for Danish shoppers.
Delivery times shoppers trust at checkout
Clear delivery promise, higher conversion, fewer WISMOs.
More control over what returns cost you
Precise cost control and balance between CX and return volume.
Your complete carrier resource
The centralized hub showing the carriers available in Ingrid.
More accurate pickup times with Instabox
Pickup times now reflect actual carrier deadlines.
The faster way to work in Transport
Easier access to shipment templates and clearer visibility into exports.
Campaign-specific return windows
Retailers can now define return terms based on the order purchase date.
Multiple images for faster return resolution
Customers and support can upload multiple images for each request.
Turn your tracking page into a feedback channel
Retailers can now create and run custom surveys directly on the tracking page.
The checkout that looks and feels like your brand
Align checkout communication and labels with your brand identity.
Cross-border parcel locker deliveries with Bring
Parcel locker coverage across Sweden, Norway, and Denmark.
Tracking experience focused on delivery dates
Shoppers are now getting cleaner tracking info.
Royal Mail pickup points in Checkout
Pickup points are available as a delivery option for UK shoppers.
