IN-STORE

Your stores. Reinvented.

Turn physical stores into e-commerce hubs and start offering faster, greener, and more flexible deliveries.

In-store fulfillment

Give shoppers the freedom and flexibility to choose by fulfilling orders directly from your stores.

Faster deliveries

Send e-commerce orders faster, including same-day and quick deliveries.

Pick-up and drop-off

Offer flexible delivery options, as many shoppers prefer in-store pickup.

Inventory efficiency

Make your inventory available to better match supply and demand.

Reduce emissons

Fulfill orders in stores to reduce emissions and go greener.

Your stores can do more

Use brick-and-mortar stores as order fulfillment centers, both for last-mile deliveries and as pickup points.

Go cheaper, faster, and greener

Fulfilling orders in-store allows for cheaper, faster, and greener deliveries, especially when items are already on-shelf.

Supporting 300+ carrier products

Use carriers to ship from store — Ingrid integrates any carrier offering a technical interface.

Results you can see.
Delivered every time.

10 %

increase in weekly revenue from missed sales per store at Paul Smith

In-store made simple

Out-of-the-box solutions to simplify, automate, and optimize your reverse logistics process.

Local store fulfillment

Provide faster and more sustainable delivery options by enabling stores to fulfill online orders.

In-store order handling

Boost your “ship-from-store” options and use local carriers for faster last-mile deliveries.

Same day delivery

Use existing store inventory and nearby carriers to provide customers with fast, efficient delivery within hours of purchase.

Click & collect

Easily allow shoppers to order online and pick up in-store at their convenience with no extra fuss.

Experience

Put shoppers in control of their deliveries with choice, freedom, and flexibility

Transform your Delivery Experience by letting your shoppers choose how and when they receive their deliveries .

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Fulfillment operations

Manage deliveries across warehouses and stores

Book, track and manage all delivery orders across warehouses and store in one dashboard. Automate carrier selection and use your stores for flexible, eco-friendly fulfillment.

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Frequently asked questions

What is Ingrid In-store?

Ingrid In-store is a solution that enables retailers to streamline and optimize in-store operations by connecting online and in-store inventory management. With Ingrid In-store, retailers can offer customers flexible fulfillment options, such as buy online, pick up in-store (BOPIS) and same-day delivery, to create a simple, stress-free shopping experience.

What are the benefits of using Ingrid In-store?

Ingrid In-store helps retailers bridge the gap between online and physical retail, improving inventory visibility, reducing fulfillment time, and increasing sales through convenient options like in-store pickup and local delivery. It also empowers in-store teams with the tools needed for efficient order processing and inventory updates.

Can I manage both online and in-store inventory?

Yes, Ingrid In-store provides integrated inventory management across online and in-store locations. Retailers can view and control inventory in real-time, ensuring accurate stock levels and reducing the risk of over- or under-stocking, which improves overall efficiency and customer satisfaction.

Can I customize the fulfillment process?

Absolutely. Ingrid In-store offers customizable fulfillment options, allowing retailers to adapt processes based on store capacity, staffing, and customer demand. Retailers can define pickup times, choose local delivery windows, and manage customer notifications, creating a tailored experience for each location.

How does Ingrid In-store enhance customer experience?

Ingrid In-store enhances customer experience by providing flexible, fast fulfillment options and real-time inventory updates. By connecting online and in-store shopping, it enables customers to access convenient options like same-day pickup, secure inventory availability, and quicker delivery times — all designed to meet the evolving demands of today’s shoppers.