Always on track. Every time.

Ingrid Tracking is a powerful tool that allows retailers to offer customers real-time tracking for their orders, providing transparency and enhancing the post-purchase experience. With Ingrid, customers can easily follow their orders from purchase to delivery, minimizing uncertainty and improving satisfaction.

Ingrid Tracking integrates with carriers to collect real-time data on shipments and updates your customers accordingly. This data is consolidated within Ingrid’s system, enabling retailers to offer customers a unified, branded tracking experience across the whole shopping journey.

Ingrid Tracking provides comprehensive tracking information, including the current status of the order, estimated delivery time, and any relevant updates along the delivery route. Customers receive timely notifications for each key step, from checkout to delivery, and even for returns and exchanges.

Yes, Ingrid Tracking allows for full customization of tracking notifications. Retailers can tailor the branding, tone, and content of notifications to align with their brand, providing customers with a consistent and personalized experience from checkout, delivery to returns.