IDEAL OF SWEDEN

IDEAL OF SWEDEN boosts AOV by 7% in the Netherlands

Make data-driven business decisions about your shipping costs and conversion

Overview

IDEAL OF SWEDEN is a global fashion and lifestyle brand for premium phone accessories. Inspired by the latest trends in fashion and interior, their designs merge smart function with cutting-edge looks.

From phone cases, phone wallets, charging cables, power banks to clutches and other fashion pieces — IDEAL OF SWEDEN stands for the little luxuries in everyday life.

Challenge

Without clear data on delivery pricing, IDEAL OF SWEDEN struggled to pinpoint the price that maximized purchases. To address this, they tested different delivery prices across markets while seeking a data-driven solution.

Solution

To tackle this challenge, IDEAL OF SWEDEN began A/B testing delivery price points, starting in the Netherlands.

Using Ingrid Checkout with the Free Shipping Threshold feature, they set the free shipping threshold at €45 to explore consumer preferences.

The goal was to increase average order value (AOV) and conversion rates while driving upsell products, displayed beneath the free shipping indicator, to boost cart totals.

Results

Experiments with a free delivery offer in the Netherlands were key to understanding local customer expectations. As a result, the team at IDEAL OF SWEDEN saw an increase in both the transaction conversion rate (TCR) and AOV.

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TCR increase

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AOV increase

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Data-driven delivery pricing

"We have now implemented this in the Netherlands and currently testing and scaling this up for our other markets. We are also testing other triggers in the Dutch market.

These tests with qualitative data & quantitative data help us understand what exactly encourages IDEAL OF SWEDEN consumers to increase their shopping cart value.

Only creativity sets the limits for these experiments."

— Christoffer Kjellberg
CRO Manager, IDEAL OF SWEDEN